Several advantages of digital program-controlled dispatching machine
Time：
2022-12-09 11:03
Source：
I believe that everyone has a certain understanding of the digital program-controlled dispatcher, so besides its functional characteristics, what advantages do you know? Let the editor introduce the advantages of the digital program-controlled dispatcher.
1. To call the screen, you only need to install the computer console/CPM software on a computer that can connect to the enterprise LAN, and log in to the extension. When the extension rings, the computer immediately pops up the caller's phone number, name and company information without the caller being heard.
2. Smart functions: smart devices have a lot of switching functions, which can meet the needs of various customers, so they have attracted people's attention. Smart device switches have many features that traditional switches do not. Such as callback screen, IVR voice navigation, general call callback, etc.
3. Built-in total recall rate: The comprehensive recall software can be directly connected to the computer to avoid unnecessary processing.
4. Voice navigation: long-term voice navigation function. It breaks the time limit of voice navigation in the past. When there is an external call, the personalized multi-level voice broadcast menu, company information disclosure, department call transfer, 24/7 automatic service, improve telephone office efficiency, and enhance the company's external image.
The digital program-controlled scheduling machine is an important part of the production scheduling of coal mining enterprises. Once a failure occurs, the dispatch communication will be temporarily paralyzed. The economic losses caused are immeasurable, and the potential threat to coal mine production safety is also unpredictable. Therefore, it is very important to strengthen the maintenance of digital program-controlled dispatching machines.
Method for hardware maintenance of digital program-controlled dispatcher
When the digital program-controlled dispatcher is in normal operation, its printed circuit board and connectors will not be touched at will. If it fails, it must be replaced to reduce downtime. Technical maintenance is the daily monitoring of the hardware part of the digital program-controlled dispatcher. Regularly check that grounding wires and safety equipment meet requirements. Check endpoints, run antivirus software, and protect hosts and software. If there is a hardware failure, it is necessary to correctly analyze and judge the failure phenomenon according to the alarm information, and perform relevant diagnostic tests to find and repair suspicious components in time, and replace them in time. Regularly check the input and output lines of the switch, and replace aging and damaged lines in time.
In order to carry out technical maintenance on the hardware part of the digital program-controlled dispatcher, it should be operated in strict accordance with the operating procedures and manufacturer's instructions. Especially when replacing the circuit board, please wear an "anti-static wrist strap" or touch the metal shell of the rack with your hands to discharge the static electricity of the host before proceeding. The replaced circuit board must be put into a special anti-static plastic bag in time. For the maintenance of the circuit board, special testing equipment is usually required, and the manufacturer can be asked to help with the maintenance, and the user should not disassemble it easily.
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