Enterprise customer service call center solution
What does the I customer service center refer to?
Customer service center is a concept with rich connotations, also known as Call Center or Telemarketing is one of the means for modern enterprises to improve their comprehensive competitiveness. Its real meaning should be: based on CTI technology, make full use of multiple functions of communication network and computer network to integrate and A complete integrated information service system that is integrated with the enterprise.
Why do I lose corporate customers?
What traditional industries rely on to retain old customers and attract new customer? Why do competitors seem to understand customers more and more, and their new products always open the market quickly? Our product/service quality is almost on par with others, but still can't attract more customers? All kinds of facts point to a problem: that is, today's competition is not only the competition between products, but also the competition between services. Even, in some cases, service can grow into a core advantage of the enterprise.
How can I improve enterprise customer service?
Shenou customer service call center solution, dedicated to Help enterprises to build service competitive advantages, and will make unremitting efforts to promote the transformation of enterprise customer service centers into profit centers. Shenou's "Perfect Customer Service" call center solution builds a multi-dimensional communication environment for the enterprise through the basic application of the call center, builds the trust of the customer group in the enterprise, and then improves customer satisfaction and loyalty.
Earthquake Relief Sending Warmth and Love
At 14:28 pm on May 12, an earthquake of magnitude 8 occurred in Wenchuan, Sichuan, my country, causing huge loss of life and property to the people in the disaster area. The sudden disaster shocked everyone's heart and ignited the patriotic passion of all the peopleMore +
Lucheng District Charity Gala and Lucheng District Ten Self-improvement Model Awards Ceremony Held
On January 13, the Lucheng District Charity Gala and Lucheng District Top Ten Self-improvement Model Award Ceremony for the Disabled was held at the Wenzhou Radio and Television Center, jointly sponsored by the Lucheng District Party Committee Propaganda Department, District Disabled Persons' Federation, District Civil Affairs Bureau, and District Charity Federation . Attending the party were the leaders of the Lucheng District Committee of the Communist Party of China, the leaders of the District Civil Affairs Bureau, the relevant persons in charge of the District Disabled Persons' Federation, the District Charity Federation, the Municipal Radio and Television Media Group, and representatives of caring enterprises and institutions. The gala honored the top ten self-improvement models of the disabled in Lucheng District. Although their bodies are disabled, it does not affect their positive and optimistic attitude towards life, nor does it affect their achievements in their own fields.More +