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Financial Industry Solutions (Banking/Finance/Insurance)
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Financial Industry Solutions (Banking/Finance/Insurance)

(Summary description)the construction of call center system is aimed at improving team efficiency, the most direct manifestation of efficiency is the number of effective calls per day of salesmen. The more effective the number of calls a salesman can make every day, the higher the probability of ordering to a certain extent. According to relevant statistics, the investment managers of private equity funds call up to 800 every day, which shows that the financial industry employees are under great pressure. On the other hand, it also shows the importance of efficiency to financial enterprises.

Financial Industry Solutions (Banking/Finance/Insurance)

(Summary description)the construction of call center system is aimed at improving team efficiency, the most direct manifestation of efficiency is the number of effective calls per day of salesmen. The more effective the number of calls a salesman can make every day, the higher the probability of ordering to a certain extent. According to relevant statistics, the investment managers of private equity funds call up to 800 every day, which shows that the financial industry employees are under great pressure. On the other hand, it also shows the importance of efficiency to financial enterprises.

Information

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Industry Background
& nbsp; & nbsp; finance as the lifeblood of the national economy, the high-speed circulation of capital in the financial market, in turn, affects the real economy, thus affecting the development of the entire economy.
& nbsp; & nbsp; in recent years, the financial industry has been carrying the rapid development of the domestic economy, and various financial innovations have emerged in endlessly. Financial institutions have emerged to operate private equity funds, micro-loans, trust investment, gold futures and other business. How do these financial institutions provide their financial products to consumers? The answer is telemarketing.
& nbsp; & nbsp; the financial industry through the establishment of their own telephone marketing call center team, to sell their financial products to consumers, in the call center system construction process mainly faces the following challenges.
Needs and Challenges
High telephone charges < br />. & nbsp; & nbsp; managers of telemarketing teams are highly concerned about the call fees generated in the process of telemarketing, which involves the input-output ratio of team operation, just like the rate of return of a financial product. Therefore, when enterprises choose Telecom operators, they must contend for the standard of telephone charges.
Inefficiency of salesmen

the construction of call center system is aimed at improving team efficiency, the most direct manifestation of efficiency is the number of effective calls per day of salesmen. The more effective the number of calls a salesman can make every day, the higher the probability of ordering to a certain extent. According to relevant statistics, the investment managers of private equity funds call up to 800 every day, which shows that the financial industry employees are under great pressure. On the other hand, it also shows the importance of efficiency to financial enterprises.

Customer Data Management

Solution
Competitive tariff < br /> & nbsp; & nbsp; first of all, as a professional call center equipment supplier, and has the proxy qualification of telecommunication value-added services, providing highly competitive telecommunications tariffs, line rent-free, telecommunications fees are lower than the industry average standard. At the same time, it provides one-stop service for lines and equipment, and the package scheme fees are more favorable.
Faster One Step Active Out-calling System < br />. & nbsp; & nbsp; call center provides active outcall function, active outcall as the core function of outcall management, has been widely used in e-commerce, financial loan outcall marketing and customer service center return visits.
& nbsp; & nbsp; & nbsp; & active outgoing call completely broke the traditional manual dialing and manual input process in telephone sales, and changed to automatic outgoing by the system, which automatically allocated connected customers to idle seats, greatly improving the outgoing efficiency of telephone marketing. According to practice statistics, the number of effective calls per capita can reach 500-680, and then Provide single efficiency.
Program value
1. Effective integration of telephone sales and customer management to enhance team management.
2. The establishment of a new marketing model, greatly enhance effective calls, performance against the trend of growth.
3. Intelligent external call system can save manpower and improve output.
4. One-stop service of communication lines, professional call centers and after-sales。 

 

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